Returns & Exchanges
At SPELL, we want you to feel as beautiful as you look in our designs, which is why we offer a 30-day window for returns and exchanges on all full-priced items. Please ensure your garments are in their original condition with all tags attached to qualify for a refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all labels and tags remain intact to avoid any processing delays.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to your local postal carrier or drop it at a designated collection point, keeping your tracking number for peace of mind.
